Comprehensive Guide
Dualsonic Maximum Alpha Insights & Protocols
1. General Device Information
It is a 7-in-1 multi-technology system combining High-Intensity Focused Ultrasound (HIFU), Radio Frequency (RF), Microcurrent, Electroporation (EP), and Triple LED therapy (Red, Yellow, and Infrared).
No. Unlike earlier models, the Maximum Alpha features unlimited shots, meaning there are no treatment limits and no cartridge replacements required for the lifespan of the device.
The Dualsonic Professional focuses purely on HIFU technology with specific depth cartridges and a 6,000-shot limit. The Maximum Alpha is an unlimited-shot device that combines HIFU with RF, EP, Microcurrent, and LED therapies for comprehensive facial care.
Yes, the device holds KC, CE, and FCC certifications, ensuring it meets trusted global safety and electromagnetic standards.
No, the device is not waterproof. Keep the device completely dry and do not clean it under running water or submerge it.
The device should be stored in environments between 10°C and 50°C. Operating or storing it outside this range may cause device malfunction.
2. Conductive Gel Protocol
The dedicated ultrasound hydration gel is strictly required before using the device, particularly for energy-based modes like FACE-UP, EYE-UP, and TIGHT-UP.
The gel acts as a necessary bridge to transmit ultrasonic and RF energy safely into the skin layers. Without it, the energy cannot penetrate properly, which can lead to superficial skin damage or burns.
Warning: Failing to use enough gel prevents proper skin contact. The skin could be damaged, scratched, or burned due to improper energy dispersion.
Apply a generous, thick layer of the dedicated ultrasound gel over the entire treatment area to ensure smooth gliding and consistent contact.
It is strongly advised to use the dedicated ultrasound gel provided or recommended by the manufacturer, as its density and formulation are specifically calibrated for safe energy transmission.
Yes. If the gel begins to dry out or absorb into the skin during treatment, immediately pause and reapply more gel to maintain a protective barrier.
3. Contraindications: Who Cannot Use the Device
No. The device is strictly prohibited for use by pregnant women and nursing mothers.
No, the device is explicitly prohibited for children and should be kept entirely out of their reach.
No. Individuals with implanted medical devices (e.g., artificial cardiac pacemakers, implantable defibrillators, or electric stimulators affected by electromagnetic waves) must not use this device.
No. The device should not be used on areas containing metal stents, threads, or bio-absorbable implants.
It is prohibited for individuals with a history of cancer, recent radiation or chemotherapy, severe thyroid disease, epilepsy, diabetes that impairs wound healing, and extreme photosensitivity conditions.
No. Do not use the device if you suffer from serious follicular acne, highly sensitive skin, localized skin diseases, or active rashes.
No. The device must never be used over open wounds, hypertrophic scars, or unhealed skin.
4. Prohibited Facial Areas
DANGER: Absolutely not. Using the device around or directly over the eyes can cause serious, irreversible eye damage, including blindness. Follow precise boundaries detailed in the manual.
No. Do not use the device directly on the lips.
No. Do not use the device on any recent filler injection sites or areas with autologous fat grafting, as the heat and energy can dissolve or disrupt the results.
Yes. You must avoid the center of the neck, specifically directly over the Adam's apple and the thyroid gland.
5. Safety & Pre/Post-Care Precautions
Do not use any exfoliating acids, retinoids, or products that may irritate the skin for at least 3 days prior to the procedure.
Cleanse your skin gently. Ensure your face is completely dry before applying the conductive ultrasound gel.
A slight redness at the application sites is normal and typically disappears within a few hours. Mild, temporary swelling may also occur.
No. Do not go to a sauna, jjimjilbang (steam room), or subject your skin to extreme heat immediately following the procedure.
No. Do not exfoliate or artificially irritate your skin for at least one week after the procedure.
Do not scratch, rub, or excessively touch the application sites, even if there is itchiness. Apply a soothing, hydrating cream instead.
Immediately stop using the device. Apply ice to cool the area or apply a burn ointment. If symptoms persist, seek medical attention.
6. Operation & Intelligent Modes
FACE-UP targets deep lifting and contouring using Dual HIFU combined with Red LED therapy, targeting 2.5 mm to 4.5 mm depths.
EYE-UP provides precision care tailored for the delicate eye area, forehead, and neck, pairing shallower 1.5 mm and 2.0 mm HIFU depths.
TIGHT-UP focuses on skin firmness and pore refinement using Triple Radio Frequency (RF) and Red LED therapy.
DAILY-UP is for daily maintenance using Microcurrent, IR, and LEDs. COS-UP utilizes Electroporation and LEDs to boost the absorption of your daily skincare serums.
No. Adjust your pace and do not pass the same line repeatedly in a single session. Overlapping energy on the exact same tissue can cause burns.
The treatment head must adhere properly and fully to the skin at an appropriate flat angle. Angling or lifting the device while energy is emitting can cause surface skin damage.
7. Errors, Maintenance & Troubleshooting
This could be due to the battery running low, or a built-in safety sensor pausing the device if it detects extreme temperatures outside the 10°C–50°C operational range.
A sharp sting usually indicates poor skin contact, an incorrect angle, or insufficient conductive gel. Stop immediately, reapply gel, and ensure the head is flat against the skin.
The black film is a crucial component for ultrasound transmission. Do not damage, remove, scratch with nails, or press hard on it. Damaging this film will break the device.
Wipe the gel off the treatment head gently using a soft, clean, dry tissue. Do not use alcohol, harsh chemicals, or water to rinse the device.
The warranty will be voided if the device is opened or repaired by unauthorized personnel, if water damage occurs, or if physical damage (like scratching the black film) is evident.
8. Application Techniques by Mode
For most modes, you maintain the treatment head fully in contact with the skin and glide it in a continuous, smooth motion across the treatment area. Do not stop in one spot while energy is emitting.
HIFU modes require a 'press and shot' technique. When using FACE-UP or EYE-UP, you must actively press the main irradiation/shot button to activate the ultrasound energy. You would typically press, allow the shot to complete, and then move to the next adjacent spot.
No. These modes use different energies (RF, Microcurrent, EP) that are emitted continuously while the device is powered on and in contact with the skin. Your primary role is to glide the device continuously without needing to press the shot button.
Ensure a thick layer of gel. Use a smooth, continuous gliding motion over the cheeks and jawline, focusing on maintaining full skin contact with the entire treatment surface to ensure even RF energy delivery.
Apply sufficient gel. Use steady, uplifting gliding motions across the face to allow the microcurrent to stimulate the facial muscles. Keep a consistent pace as you move over the skin.
Apply your skincare product, then a generous layer of gel if needed. Glide the device in slow, smooth motions over the skin to allow the electroporation to maximize product absorption. You are gliding to distribute the effect, not to target muscle stimulating points.